Tracking COVID-19 symptoms is one of the ways Duke is working to keep the community safe as operations expand. All University students, faculty and staff who wish to participate in activities on Duke grounds or in Duke facilities are required to complete the daily symptom survey before arriving or participating in activities on campus.
Beginning Aug. 16, 2021, daily symptom monitoring will no longer be required for activation of the DukeCard for faculty and staff who have been vaccinated. Those who have not been vaccinated must continue submitting daily symptom monitoring and complete required surveillance testing each week for activation of their DukeCards.
The symptom monitoring system should be used to report ANY symptoms, even if you think they may be related to allergies or some other issue. For a full list of symptoms, visit the Duke Coronavirus Response website. If you are unsure, err on the side of caution and report potential coronavirus symptoms.
Submitting Your Symptom Survey
Upon completing the registration, you can submit your symptom monitoring survey through one of three ways:
- You can download and use the SymMon mobile app available for free through the Apple app store or Google Play (recommended)
- You can access the REDCap system through a web browser to complete the “Submit Morning Symptom Log” and setup daily email reminders. You can also find your personal REDCap survey queue link, as well as check the status of your daily symptom monitoring survey and COVID-19 content authorization online.
- Or, you can call 919-613-0520 to submit your symptom survey using an automated voice response system. You will need your 7-digit Duke Unique ID ready when you call.
Note: Unvaccinated individuals only need to submit their symptom monitoring survey once per day using one of the options above. For example, if you submit using the SymMon app, you do not need to submit through the REDCap system.
Once submitting the report, the date and time will be reflected on the homepage for Submit Symptom Monitoring.
Disabled DukeCard Access
Unvaccinated students, faculty and staff members must complete daily symptom monitoring to activate their DukeCard. You can check the status of your DukeCard, as well as your compliance status for symptom monitoring and surveillance testing on the DukeCard website.
Any student, faculty or staff member who is vaccinated at a Duke Employee Vaccination Clinic or submits proof of vaccination from an outside provider will no longer need to complete symptom monitoring each day to activate your DukeCard. For more information about vaccination options or how to upload proof of vaccination, visit the Duke COVID Vaccination website: https://covidvaccine.duke.edu/
Students: Unvaccinated students must complete symptom monitoring by 2 p.m. each day or their DukeCard will be de-activated resulting in no access to campus academic buildings or dormitories as well as purchases of food or use of their meal plan.
Students receive a reminder at noon if they are not compliant. If they still have not completed symptom monitoring by 2 p.m. they receive another notification informing them that their DukeCard has been deactivated. Once symptom monitoring has been completed, DukeCard access will be re-activated within an hour.
Faculty and Staff: For unvaccinated faculty and staff, DukeCard access is de-activated daily at midnight. Symptom monitoring must be completed daily before coming to campus. DukeCard access is re-activated once symptom monitoring has been submitted.
Duke will communicate with students and employees about symptom monitoring and COVID testing via SMS (text messaging). You can change your preferences by texting stop to a short code, which will update your notification preferences to your email address. The short code will be available soon.